- Delivery-Related Issues
- Please report any delivery-related concerns ONLY through our official website via the support section. Any customer care contact numbers or communication channels found elsewhere on the internet may be fraudulent. Always rely on the official communication methods available on our website for assistance.
- Fraud Awareness Notice
- We have observed fraudulent activities where individuals falsely claim to represent Shipping Basket. These scammers may pose as employees, customer service representatives, or agents, attempting to deceive customers into providing sensitive information or making payments through unauthorized channels.
- We do not request additional payments for deliveries.
- We will never ask you to share personal or financial information through unofficial means.
- Beware of fake customer support numbers and web links circulating on the internet.
- For your security, always verify the authenticity of any communication before taking action. If you suspect fraudulent activity, contact local law enforcement immediately. Shipping Basket is not liable for any losses resulting from such scams but may, at its discretion, support legal proceedings against fraudulent individuals.
- ONDC Disclaimer
- The Shipping Basket Logistics Seller App maintains neutrality and does not engage in any differential treatment towards Logistics Buyer Apps on the ONDC Network.
